FAQ

Q Do you charge for a computer system diagnosis?

Chevy Chase Computer Geeks offers FREE diagnosis with any computer repair when you bring your unit to our facility.as there is a minimum of $45 diagnosis if decide not to fix the system, and wiped off the $45 from any labor fee when fixing the system.

Do I have to make an appointment?

Yes, we do recommend that you make an appointment before bringing your computer in for a repair or diagnostic, as well as when you like to arrange for an on-site technician visit. You can call or email us to schedule an appointment

Do you offer virus removal services?

Yes, we sure do! In addition to our experience in dealing with a wide range of computer viruses, another advantage to choosing us for a virus removal is that we provide free diagnostic and free dust cleaning. Our spyware and virus removal service is just $89.

Is on-site diagnosis of a network also FREE?

YES, if it’s for a network maintenance contract or launching a new LAN server, then we won’t charge you a penny for a diagnosis. There is a fee for all troubleshooting, however.

How long will it take to repair my computer?

Our goal is to deliver your system within 24 to 48 hours, as we understand that you will need your computer or laptop as soon as possible. The necessary time can range from a couple of hours to days, and depends upon the complexity of the problem.
Note: We will provide you with an estimated repair time right after diagnosis and keep you posted with any changes, so that you can have an idea of how long it will take to carry out the work. You are also welcome to call about the status of your Chevy Chase Computer repair at any time.

What types of payment do you accept?

We accept Visa, MasterCard, Personal check and cash as forms of payment. Please note that there will be a returned check fee on all returned checks.


I’m on a tight budget. Are your rates affordable?

Yes. We understand that, especially given the tough economy, our customers are in need of affordable computer repair services. Therefore, you will find that Chevy Chase Computer Geeks rates are very competitive, and up to 50% lower than those of our competitors. We offer you quality and affordable services.

Do you work on both MAC and PC computers?

Yes, we service both MAC and PC. Our technicians are well versed in hardware and software solutions for every type of computer and a variety of devices, such as iPods and tablets.


Do you sell parts and network hardware as well?

Yes, we do. We work with different distributors to provide you with any computer software and hardware’s needed.


Do you also repairs laptops and laptop screens?

We certainly do! We offer the following Chevy Chase laptop repair services: laptop motherboard repair, laptop video repair, laptop keyboard replacement or repair, laptop power jack repair, Mac repair and upgrade, mac book screen repair, apple OSx repair and support, and laptop screen dim image. We can also replace your laptop screens affordable.

Do you work on all computer brands?

Yes, and if parts are required for unknown or generic models, we’ll do our best to find the proper original/compatible component locally, nationwide or overseas for your computer make and model.

Do you also offer Data Recovery services?

Chevy Chase Computer Geeks offers computer training for both PC and  MAC systems, and can teach you how to use its invaluable tools, such as  Microsoft Outlook, Microsoft Office, and social networks, like Facebook and Twitter. Let us help you to make your technology work for you!

Do you sell used computers as well?

Yes, we sell affordable, high quality pre-owned computers and laptops. We only sell computers which have passed a thorough checkup, and can even recycle your old computer if you need.

FAQ didnt solve your problem?

Here are several ways to contact us

Need Support?

No matter the computer type or laptop brand, we’ve got you covered all the way. Trust our team with your next Laptop repair or Desktop computer repair, and you’ll be more then satisfied from our service guaranteed!

Contact US by E-Mail [email protected] ChaseGeeks.com